Gyroflow documentation
  • ๐Ÿ‘‹Welcome to Gyroflow
    • ๐Ÿ’ŽFeatures
    • โœจExamples
    • ๐ŸงชTest Files
  • Getting started
    • โš™๏ธInstallation
      • DaVinci Resolve (OpenFX)
      • Final Cut Pro (Gyroflow Toolbox)
    • ๐ŸŽฅSupported Cameras
      • GoPro
      • DJI
      • Sony
      • Insta360
      • Blackmagic
      • RED
      • Flight controllers
      • RunCam
      • Caddx
      • Hawkeye
      • Mobile Phones
      • Other Cameras
    • ๐Ÿ”งBasic Usage
      • ๐Ÿ“ˆTimeline & Gyro Chart
      • โŒ›Synchronization
      • ๐Ÿ”ฅStabilization
      • ๐ŸŽฌExporting
    • ๐Ÿ“ธCommon Filming Tips & Issues
    • ๐ŸLens Calibration
    • โŒจ๏ธKeyboard Shortcuts
    • ๐ŸŽž๏ธFile Joiner
    • โ“FAQ
    • ๐ŸžTroubleshooting
    • ๐Ÿ—ฃ๏ธTranslations
    • ๐Ÿ›Report an Issue
  • Advanced usage
    • ๐ŸŽฌInput Data
    • ๐Ÿ”ญLens Profiles
    • โŒ›Synchronization
    • ๐Ÿ”ฅStabilization
    • ๐Ÿ”‘Keyframes
    • โš™๏ธSettings Presets
    • โฉRender Queue
    • ๐ŸŽฌExporting
    • ๐Ÿ—๏ธCommand Line (CLI)
    • ๐Ÿ’ปOther
    • ๐Ÿ”€IMU Orientation and rotation
    • ๐ŸŽจColor Differences
    • ๐ŸŒ€Using External Gyro Source
      • Action Camera as a Logger
      • Flight Controller
      • ESP-gyrologger
      • Flowshutter
    • ๐Ÿ“บLive Feed Stabilization
    • ๐Ÿฅฝ360ยฐ Cameras
  • Hardware Acceleration
    • ๐ŸŸขNVIDIA
    • ๐Ÿ”ดAMD
    • ๐Ÿ”ตIntel
    • โšชApple
    • ๐ŸŸขAndroid
  • Video Editor Plugins
    • ๐Ÿ’กGeneral Plugin Workflow
    • ๐Ÿ”ŒDaVinci Resolve (OpenFX)
    • ๐ŸŽž๏ธAdobe Premiere / After Effects
    • ๐ŸŽฌFinal Cut Pro X
    • ๐Ÿช„frei0r
    • ๐Ÿ—ƒ๏ธCSV Export
  • Technical Details
    • ๐Ÿฆ€Used Technologies
    • ๐Ÿ–‡๏ธParsing Gyro Data
    • ๐Ÿ› ๏ธGyroflow Core
    • ๐ŸงชBuilding from Source
    • ๐Ÿ—ƒ๏ธGCSV Format
    • ๐Ÿ—„๏ธGyroflow protobuf
    • ๐Ÿ–ฅ๏ธGitHub Repository
  • Authors
    • ๐Ÿ‘จโ€๐Ÿ”งAuthors
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On this page
  • Failed to start on Windows
  • Failed to export HEVC
  • Application failed to start
  • No space left on device
  • Doesn't support this pixel format
  • Unknown Error Occurred
  • Read Only File System
  • Invalid data found when processing input
  1. Getting started

๐ŸžTroubleshooting

This page contains troubleshooting steps when you run into an error in Gyroflow.

Last updated 7 months ago

Failed to start on Windows

If you see the following message or similar mentioning VCRUNTIME140.dll, install VC redist

Failed to export HEVC

If you see an error message like this:

...then:

  • If you're on Windows or Linux, make sure you're using the latest drivers for your GPU.

  • If you're using an older GPU, it may not support hardware HEVC encoding, in which case, you should try H.264 instead.

  • If H.264 also fails, try disable GPU encoding completely.

Application failed to start

If you see an error message like this on Windows:

Please try downloading Gyroflow again. Everything you need is in the ZIP file that you download - you don't need to install any other dependancies manually.

No space left on device

If you see an error message like this:

It means your hard drive doesn't have enough space for ffmpeg to render to. Please make some room and try again.

Doesn't support this pixel format

If you see an popup like this:

It means your physical GPU hardware doesn't support the pixel format you're attempting to render to (i.e. normally it means your GPU hardware doesn't support 4:2:2 10-bit).

You can click Render using CPU, to render using the CPU instead of the GPU to maintain full quality, or you can pick another pixel format.

Unknown Error Occurred

If you see an error message like this:

...then:

  • If you're on Windows or Linux, make sure you're using the latest drivers for your GPU.

  • If you're using an older GPU, it may not support hardware HEVC encoding, in which case, you should try H.264 instead.

  • If H.264 also fails, try disable GPU encoding completely.

Read Only File System

If you see an error message like this:

...and you're on Mac, make sure you install Gyroflow in your Applications folder and do NOT run it from the downloaded DMG package. Due to macOS sandboxing, Gyroflow isn't allowed to write to inside the package.

Invalid data found when processing input

If you see an error message like this:

...and you're working with RED R3D files, try deleting the MOV file that Gyroflow created next to the R3D file, and try again.